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Site URL: http://researchstore.silicon.com/report/

Site Title: - silicon.com research store

silicon.com is the must-read executive briefing sheet for business and IT professionals- giving you the strategic insight to make technology investments critical to business success

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Defining strategy, staffing, management, call center technology, traffic management... It's all here. Everything you need to lear...

http://www.the-resource-center.com/SEMINARS/ATT-1.HTM

CCProphet - Simulate Your Call Center's Perfor...

NovaSim, LLC, a leader in the simulation industry, offers a full complement of simulation services, including consulting, trainin...

http://www.novasim.com/CCProphet/

ICMI/Call Center Magazine Network

The International Customer Management Institute (ICMI) is a global leader in call center consulting, training, publications and me...

http://www.callcentermagazine.com/

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